[Cross-posted at Crooks and Liars.]
Lynda Bryon at KING-5 News in Seattle has the story, ably summed up at The Consumerist:
Ikenna [Njoku], a 28-year old construction worker, went to deposit a $8,463.21 Chase cashier's check at his local Chase branch, only for the teller to decide that neither he nor his check looked right and he got tossed in jail for forgery, KING5 reports. The next day, a Friday, the bank realized its mistake and left a message with the detective. But it was her day off, so he spent the entire weekend in jail.I dunno about you, but I have a sneaking suspicion that if he had been another color, none of this would have happened. Auburn is not a lily-white suburb by any means, but the man's description of her questions raises all kinds of red flags.
By the time he got out, he had been fired from his job for not showing up to work. His car had been towed as well. It ended up getting sold off at auction because he couldn't afford to get it out of the pound. He had been relying on that cashier's check for his money but it was taken as evidence and by the time he got it back it was auctioned off.
All this while the cashier's check had been issued by the very bank he was trying to cash it at.
Chase didn't even apologize, not even after a year. A lawyer volunteered to help write a strongly-worded letter requesting damages. After trying hard to get a response, they sent KING 5 a two-sentence reply: "We received the letter and are reviewing the situation. We'll be reaching out to the customer."
Meanwhile, I just love being at the mercy of the people who run the financial-services sector, don't you?